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Population confidence in the health system in 15 countries: results from the first round of the People's Voice Survey: results from the first round of the People's Voice Survey

  • Margaret E. Kruk
  • , Neena R. Kapoor
  • , Todd P. Lewis
  • , Catherine Arsenault
  • , Eleni C. Boutsikari
  • , João Breda
  • , Susanne Carai
  • , Kevin Croke
  • , Rashmi Dayalu
  • , Günther Fink
  • , Patricia J. Garcia
  • , Munir Kassa
  • , Sailesh Mohan
  • , Mosa Moshabela
  • , Jacinta Nzinga
  • , Juhwan Oh
  • , Emelda A. Okiro
  • , Dorairaj Prabhakaran
  • , Gillian K. SteelFisher
  • , Rosanna Tarricone
  • Ezequiel Garcia-Elorrio
  • Harvard University
  • George Washington University
  • Division of Country Health Policies and Systems
  • Swiss TPH
  • Federal Ministry of Health, Ethiopia
  • Public Health Foundation of India
  • University of KwaZulu-Natal
  • KEMRI-Wellcome Trust Research Programme
  • Seoul National University
  • University of Oxford
  • Bocconi University
  • Universidad Peruana Cayetano Heredia
  • Institute for Clinical Effectiveness and Health Policy

Research output: Contribution to journalReview articlepeer-review

32 Citations (Scopus)

Abstract

Population confidence is essential to a well functioning health system. Using data from the People's Voice Survey—a novel population survey conducted in 15 low-income, middle-income, and high-income countries—we report health system confidence among the general population and analyse its associated factors. Across the 15 countries, fewer than half of respondents were health secure and reported being somewhat or very confident that they could get and afford good-quality care if very sick. Only a quarter of respondents endorsed their current health system, deeming it to work well with no need for major reform. The lowest support was in Peru, the UK, and Greece—countries experiencing substantial health system challenges. Wealthy, more educated, young, and female respondents were less likely to endorse the health system in many countries, portending future challenges for maintaining social solidarity for publicly financed health systems. In pooled analyses, the perceived quality of the public health system and government responsiveness to public input were strongly associated with all confidence measures. These results provide a post-COVID-19 pandemic baseline of public confidence in the health system. The survey should be repeated regularly to inform policy and improve health system accountability.
Original languageEnglish
Pages (from-to)e100-e111
JournalThe Lancet. Global health
Volume12
Issue number1
DOIs
Publication statusPublished - 1 Jan 2024
Externally publishedYes

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

  1. SDG 3 - Good Health and Well-being
    SDG 3 Good Health and Well-being

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